Talking on the phone is one of our daily routines .Some of us talk on the phone to communicate with friend or family members .Others communicate via telephone because they work in a environment where phones are the via thru communication .

social atmospheres use a lot of verbal communication because their in a group and they try to send their message out verbally so they can be heard Ex. Hello how are you doing ? " Fine and your self? These are ways people try communicating via words verbally.