2014年子莫的年终总结 - Screen 4 on FlowVella - Presentation Software for Mac iPad and iPhone

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2014年度《基础服务》培训课程数量为8场次（含外阜出差2场次），培训人数达到200人次，预计培训次数6场次，完成情况100%

京东区主要受众群体为2013年及2014年入职员工，应配人数84人，实培76人，培训覆盖率达90%，个别员工店铺人手不够

基础服务

改版后的课程更加具体、实用，减少了枯燥的理论知识，加入更多视频素材，设计了更多训练环节，有助于员工更好的吸收

在课程讲授中加入了更多实地案例，员工更容易理解，在演练及分享环节，从员工身上汲取案例，以便今后更好的融入课程中

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2014年子莫的年终总结

此次年终总结从课程、实地及其他三方面进行

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