Collaborative Conflict Resolution

“For instance, it was found that collaborative resolution techniques relate positively to performance (Somech, 2008; Alper et al., 2000) even in cultural diverse and virtual teams (Souren et al., 2005). It also relates to a sense of team efficacy and member satisfaction with the team (Pruitt and Rubin, 1986), increased innovation (Chen et al., 2005) and better goal achievement (Tjosvold, 2008). The potential added value that teams can have refers to the ability to coordinate and pool individual resources, in terms of abilities, but also views or arguments. (Gabi, 2015, p. 260)