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LESSON 4.
Connecting Words
Process, tools, techniques... manage the people side of business change for the most successful outcome
- Structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.
- CM theories.... psychology and behavioral science, engineering and systems thinking.
DISCUSSION
What does change at work look like?
PRIMARY PURPOSE:
To ensure that the desired results from the change are achieved.
We measure the success of change management by measuring the degree to which the objectives of the change (or project) are realized.
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