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Duty Trip
The duty trip is only a short exposure to another national culture but even in this period of a few days things can easily go wrong. A well-known example is the Dutch businessman visiting Saudi-Arabia. The Dutchman is all focused on doing business, while the Saudi expects a series of meetings to get well acquainted before even starting the discussion of possible business. Similar stories mention that you first need to get drunk together or singing karaoke. Although a pinch of salt would not go amiss with these stories, the point remains that expectations and ways of doing things could be quite different and that much depends on that first contact; later contacts are at least of less importance for the relationship as such. For this reason, the cultural factor for a straight-forward trip of even a few days should not be neglected.
Culture in the context of a duty trip encompasses the following key steps (in consecutive order).
▽ An awareness of something
like cultural differences (only a
limited idea of culture).
▽ The focus is on national
cultures without any further
nitty-gritty.
▽ Aspects and impact of culture
require only general
awareness.
▽ Dealing with cultural
differences is also required
during a duty trip but the time
required for learning the ins
and outs of this topic should be
offset against the duration of
the duty trip. Hence, a focus on
attitudes, respect, a reminder
of how to present oneself and
to consider how you come
across to others.
▽ Time permitting, attention
should be paid to
communication.
Tread carefully and do not close doors to areas of co-operation. The problem is of course that much of this happening subconsciously and that you may fall in the trap you so carefully tried to avoid.