McDonaldization

Effieiency

Calculability

Predictability

The second article did not go into detail about the quality of the goods, then it did about the quality of the labor and the harsh conditions the workers were forced under. However, it did mention the vast selection of everyday items bought online.

The predictability of this warehouse was strictly enforced. Workers would scan an item, then place it in whichever bin their scanner told them to put it. Workers were expected to do this in record time, on harsh concrete flooring.

The factory controls the "goals" of all workers, forcing them to meet extremely difficult goals, to get as much work done in as little time as possible. Everything is uniform, to the time clocked, to the breaks they can take.