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This book is structured around th PDSA model:
Part 1: Chapters 3 and 4 focus on defining the framework and process
improvement project initiation.
Part 2: Chapters 5 to 22 address the process improvement project
planning.
Part 3: Chapters 23 to 30 gets into actual process improvement project
planning.
Part 4: Chapters 31 to 34 describes the project management process
necessary to sustain the deliverables.
Part 5: Chapter 5 discusses the steps required to ensure effective
close- out of a process improvement project.
PDSA 'Initiate' process group: Chapter 4
PDSA 'Plan' process group: chapters 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15,
16, 17, 18, 19, 20, 21 and 22
PDSA 'Do' process group: chapters 23, 24, 25, 26, 27, 28, 29 and 30
PDSA 'Study' process group: 31, 32, 33, and 34
PDSA 'Act' process group: 35, 36