Sign in to FlowVella

Forgot password?
Sign in with Facebook

New? Create your account

Sign up for FlowVella

Sign up with Facebook

Already have an account? Sign in now


By registering you are agreeing to our
Terms of Service

Share This Flow

Loading Flow

loading...

Downloading Image /

loading...

Connect/ Discover needs/ Provide Solutions/ Confirm

1. Connect

-Greet guest in friendly/professional way

-Introduce yourself

-Offer water or tea

-Escort guest to your station and front desk


2. Discover Needs

Discovering needs is your opportunity to gather all the information you need to performa successful service. Ask open-ended questions to discover the 

needs of your guest.


3. Provide Solutions

-Complete apure-scription™ sheet

-Perform a ritual of renewal or spa ritual

-Perform the technical service

-Suggest a complete product system using the Solutions Formula

-Pre-bookthe next service

-Complete a finishing touch that may include a makeup ritual

Once we have discovered the needs of our guests we are able to provide solutions with both technical services andhome care.


4. Confirm

-Escort the guest to the store

-Assist the guest in finding the system they wish to purchase 

-Thank the guest for visiting today


Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

Downloading Image /

loading...

  • 1

  • 2

  • 3

  • 4

  • 5

  • 6

  • 7

  • 8

  • 9

  • 10

  • 11

  • 12

  • 13

  • 14

  • 15

  • 16

  • 17

  • 18

  • 19

  • 20

  • 21

  • 22

  • 23

  • 24

  • 25

  • 26

  • 27

  • 28

  • 29

  • 30

  • 31

  • 32

  • 33

  • 34

  • 35

  • 36

  • 37

  • 38

  • 39

  • 40

  • 41

  • 42

  • 43

  • 44

  • 45

  • 46

  • 47

  • 48

  • 49

  • 50

  • 51

  • 52

  • 53

  • 54

  • 55

  • 56

  • 57

Hannah Procedure Cards

By Hannah Baker