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BEST PRACTICE 2)

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Build "soft" objectives into performance measurement.


Younger generation tends to collaborate easily - how can they be acknowledged and share best practice with others?

Cross-Functional Teams

Create cross-functional project teams.

Train members and leadership to understand and manage the benefits and challenges of diversity.

Bridging National Cultural Differences

Challenge perceptions and assumptions with evidence.

Match up expats (e.g. ingoing and outgoing). Set up buddy system for working and non-working accompanying partners.

Identify which colleagues can give helpful input and support.


Prepare and read up about new cultures before the trip.

(e.g. culturewise.net for input).

Be aware of cultural traditions, practices and norms, including holidays for scheduling trips and meetings. Accommodate religious festivals e.g. Ramadan, practices associated with Ramadan and fasting.


Identify ambassadors for different countries within the organization.