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DO’S AND DON’TS
EXPLANATION
Do write minutes soon after the meeting--preferably within 48 hours. That way, those who attended can be reminded of action items, and those who did not attend will promptly know what happened.
Don't skip writing minutes just because everyone attended the meeting and knows what happened. Meeting notes serve as a record of the meeting long after people forget what happened.
Don't describe all the "he said, she said" details unless those details are very important. Record topics discussed, decisions made, and action items.
Don't include any information that will embarrass anyone (for example, "Then Terry left the room in tears").
Do use positive language. Rather than describing the discussion as heated or angry, use passionate, lively, or energetic--all of which are just as true as the negative words.
- See more at: http://www.businesswritingblog.com/business_writing/2006/01/tips_for_writin.html#sthash.QJ8kLprC.dpuf
EXERCISE
Give a written example of each do and don’t.
Make sure its clear what to do!
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