procedure cards - Screen 25 on FlowVella - Presentation Software for Mac iPad and iPhone

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connect/discover needs/provide solutions/confirm

• connect: greet your guest, introduce yourself, offer them a beverage, escort guest to station
• discover needs: gather all information necessary to perform a successful service, ask open ended questions (tell me about your hair, how do you care for your hair, do you have any concerns with your hair...) to discover the needs of your guest
• provide solutions: complete a purescription sheet, perform a ritual of renewal, suggest a complete product system, prebook next service, complete a finishing touch

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