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- Product/ Service

- Place of purchase

- When did you buy/ receive it (+ who from?)

- Price/ Offer?

- Why did you buy it?

- What does it look like? (material/ shape/ design etc)

- What does it do? (functions)

- Characteristics/ USPs

- brand?

- quality?

- battery/ mains?

- options?

- durability/ reliability?

DESCRIBING A PRODUCT.

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BTS negotiation

By James Martin