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NEGOTIATION (MUC/NRC).

Situation de négociation- client via un jeu de rôles :


Durée : ne pas excéder 10 minutes -

Le candidat doit "vendre" à l'examinateur un produit


- Un descriptif du produit, son prix, éventuellement une fiche technique, des photographies ou des dessins. 


- La situation de vente (par ex. porte-à-porte, magasin, téléphone, etc...) 


- Type de client (par ex. jeune couple dynamique, retraité, acheteur d'entreprise, etc.) 


(normally supplied by examiner)

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BTS negotiation

By James Martin