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Share This Flow

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Connect

🍃Greet guest in warm friendly way

🍃Introduce myself

🍃Offer Aveda comforting tea or water

🍃Escort guest to station

Discover

Ask open ended questions

🍃Tell me about your hair

🍃Tell me what you are currently doing to your hair daily

🍃What type of style are you trying to achieve

🍃What do you love about your hair

🍃What is important to you when choosing a product

Provide Solutions

🍃Complete a prescription sheet

🍃Perform a ritual of renewal

🍃Perform the technical service

🍃Suggest products

🍃Book next service

🍃Complete a finishing touch

Confirm

🍃Escort guest to store

🍃Show them the products used

🍃Thank them for visiting today

Connect / Discover / Provide Solutions / Confirm

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Jessica Loeppky

By Jessica Loeppky

Aveda Procedure Cards