Goal definition

Interacting with the client for the purpose of defining the goals of the service that will be provided.

Assessment

Establishing relevant characteristics of individuals, groups, organisations, and situations by means of appropriate assessment methods.

Design

Developing services or products on the basis of psychological theory and methods for the use by clients or psychologists.

Implementation

Identifying, preparing and carrying out interventions that are appropriate for reaching the set goals, using the results of assessment and development activities.

Evaluation

Establishing the adequacy of interventions in terms of adherence to the intervention plan and the achievement of set goals.

Communication

Providing information to clients in a way that is adequate to fulfill the clients’ needs and expectations.

Overview