Connect/Discover needs/Provide solutions/Confirm

Check scalp condition: excessive oil, dryness, flakes,etc.

General expectations and Info: 

Hair care needs? Expectations from cut? Need for change? Versatility? Long term goals? Current needs?

Styling preferences: usual style? What do they like? Dislike? Bangs/fringe? 

Home hair care: current products? Happy with results?How much time spent styling? How often do they shampoo?

Would you like to look more....?: feminine, sporty, classic/elegant, trendy, fashionable, sexy, natural?

Make recommendations:

Explain what you find, benefits of certain products.

Listen to their response.

Choose shampoo

Provide products for removing product build up if needed.

Choose conditioner

Choose styling products

Educate client about benefits of recommended products