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LEWIN 3 STEPS
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MODELS
Change
1. Communicate often.
• Do so throughout the planning and implementation of the changes.
• Describe the benefits.
• Explain exactly the how the changes will effect everyone.
• Prepare everyone for what is coming.
2. Dispel rumors.
• Answer questions openly and honestly.
• Deal with problems immediately.
• Relate the need for change back to operational necessities.
3. Empower action.
• Provide lots of opportunity for employee involvement.
• Have line managers provide day-to-day direction.
4. Involve people in the process.
• Generate short-term wins to reinforce the change.
• Negotiate with external stakeholders as necessary (such as employee organizations).
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